"A goal without a plan is just a wish."
- Antoine de Saint-Exupéry

Derek Hooper, third-generation owner and operator of Napa Auto Parts Store, shared a resonating quotation with the Wayne County CEO class yesterday during a very thought-provoking presentation.

Derek discussed several invaluable business points with the students:
1. Retail and wholesale aspects of business, with retail upgrade a priority with internet competition
2. Big challenge: Hiring loyal employees who show up
3. Customer's first impression
4. Customer satisfaction
- Assessment and product consumption
5. Customer satisfaction
- long-term and walk-in customers
6. Transaction studies
7. Financial Advice
- Personal Finances
-History of spending/saving
- Budgeting
- Save for good down payment or assets
- Have a plan
- Plan for retirement

Wayne County CEO Calendar

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Wayne County CEO Calendar